CHAPTER
ONE
1.0 Introduction
1.1 Background of the Study
Advertising according
to Kotler and Armstrong, (2010) is any paid form of non-personal presentation
and promotion of ideas, goods, or services by an identified sponsor. Therefore,
there are various forms of advertising such as informative advertising, persuasive
advertising, comparison advertising, and reminder advertising. Informative
advertising is used to inform consumers about a new product, service or future
or build primary demand. It describes available products and services, corrects
false impressions and builds the image of the company, (Kotler, 2010).
Sales performance also
describes the trend of collections in terms of revenue when comparing different
periods (Cathy, 2014). The sales may be in form of offering products or
services to consumers. A service is any activity or benefit that one party can
offer to another that is essentially intangible and does not result in
ownership of anything. Kotler and Armstrong (2010). Sales volume is the core
interest of every organization and is based on sales and profit. When volume
goes up profits rises and management in organizations is made easier.
More so, advertising as a promotional
tool which tends to remind, reassure and influence the decisions of the
consumers because an advertisement itself enlightens, educates, and persuades
consumers on their acceptability of the product offering. Advertisement in the
media such as print (newspaper, magazines, billboards, flyers) or broadcast
(radio, television) typically consist of pictures, headlines, information about
the product and occasionally a response coupon.
Broadcast advertisement
on the other hand consists of an audio or video narrative that can range from
15seconds spots to longer segments known as infomercials, which generally last
30 to 60 minutes. (Busari 2002).
Advertisements can also be seen on the
seats of grocery carts, on the wall of airport walkways, on the sides of buses,
airplane and train. Advertisements are usually placed anywhere an audience can
easily and/or frequently an access visual and/or video. Busari (2002)
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